Through the website https://www.mercatflors.cat (hereafter, the “website”), the entity “Consorci del Mercat de les Flors ” (hereafter, the “consortium”) provides services.
Your privacy is important to us. Accordingly, we wish to be transparent about what we intend to do with the information you supply to us or we have in relation to you, i.e., your personal data (hereinafter, data). This is because data protection legislation requires us to do so and, also, because we believe in honesty with respect to our users and clients. Please read this Privacy Policy carefully.
We will notify you beforehand of any change incorporated to this Privacy Policy and we will not make retroactive changes that limit your rights to privacy unless legally required and, in this circumstance, your consent will always be needed. Nevertheless, you may at any time request to be unsubscribed from our services if you do not agree with the changes made.
Pursuant to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), the MERCAT DE LES FLORS hereby informs you that by accepting this Privacy Policy you are giving informed, express, free and explicit consent for the data you supply to be processed by the MERCAT DE LES FLORS in its capacity as the data controller. The organisational, technical and security measures envisaged in current regulations apply to said data.
In this respect, pursuant to the provisions of the GDPR below we have set out information regarding how the MERCAT DE LES FLORS processes your data.
Who is the controller in charge of processing your data?
THE MERCAT DE LES FLORS CONSORTIUM
C/ Lleida, 59
08004-Barcelona
Tax ID code: P0800194C
Tel. no.: 932562600
Email: protecciodedades@mercatflors.cat
For what purpose do we process your data?
We at the Mercat de les Flors Consortium process the data you supply to us in order to manage your request (reservation) via our website, at the box office or via partner entities who work with us for this purpose.
We also use the data you supply and the preferences you have indicated in order to send you advertising or promotional materials.
Moreover, if you have requested it, we will also send you the Consortium newsletter.
What is the legal basis for processing the data?
The legal basis for processing your data is your consent.
Your data shall be processed according to the various purposes set out in the foregoing section on the basis of the consent we seek from you.
To what recipients will your data be disclosed?
When managing your request via the website for the purchase of tickets at the box office your personal data may be transferred for legal or internal organisational and operation reasons to public entities, partner companies, advisors, professionals or similar parties in order to enable the Consortium to process personal data.
Furthermore, your data shall be used and/or transferred to partner companies and public entities in order to compile statistics and information relating to the cultural sector.
Only the necessary data for this management shall be assigned and always in compliance with all security measures established in data protection regulations.
What are your rights when you supply data to us?
Everyone has the right to receive confirmation as to whether or not the MERCAT DE LES FLORS is processing personal data relating to him/her.
You may also exercise the rights granted to you pursuant to current regulations: access, rectification, erasure and objection, restriction on processing and data portability, as well as to not be subject to automated individual decisions.
Moreover, you have the right to withdraw your consent at any time.
You may exercise your rights using any means that makes it possible to certify that your request was sent and received. Your request should be submitted to the MERCAT DE LES FLORS using the details included in the section “Data Controller” specifying the reference “Data Protection”. Your request must include the following: forenames, names and a photocopy of your ID card, a petition defining your request and an address for the purposes of notifications.
If you are dissatisfied with your reply from the MERCAT DE LES FLORS with respect to the exercise of your rights, you are entitled to lodge a claim with the Supervisory Authority to seek the protection of those rights.
How did we obtain your data?
The personal data to be processed by the Mercat de les Flors was supplied by you by filling in the form provided for this purpose on our website or at our premises, and through companies administering the sale of tickets on our behalf.
The MERCAT DE LES FLORS hereby informs you that the following categories of data are processed:
Identification data (forenames, names, telephone number)
Date of birth
Email address
Postal and email addresses
Postcode
No data that is subject to specific protection is processed.
For how long do we store your data?
We will process and store your data for as long as necessary in order to handle your request and to enable us to meet the request based on the purpose specified in basic layer one.
We also retain your data to comply with the requirements of applicable legislation, to prevent unlawful actions, to solve conflicts, to resolve problems and to carry out other actions permitted by law. Once it is no longer necessary to process your data, we will proceed to delete and/or block it in accordance with our policy for the withholding and erasure of data and the statutory limitation periods established by current regulations.
We at the Mercat de les Flors are anxious to maintain security and to guarantee and protect your privacy. Accordingly, we assure you that the processing of your data will take place according to stringent security levels.
Pursuant to industry standards, we uphold organisational and technical measures to combat illegal or accidental destruction, accidental alteration or loss, unauthorised access or disclosure, and other illegal procedures and forms.
